| Bharat
Travel Service is currently developing a total customer relations
management tool along the principles of an eCRM technology in association with Elorasoft Inc.based in California,
USA. |
| Main objectives
of this initiative are.. |
 Improve quality of customer service to the highest levels |
| Connect the best talents in the travel industry without
geographical barriers |
| Achieve global scales in core businesses. |
| In order to
achieve these objectives, the system will have the following main
sub systems. |
Account Management |
Activity Management |
Product Management |
Order Management |
Call Centre Management |
Sales Force Management |
Contract Management |
Event Management |
|
| Strengths of
our technology are... |
| Totally web based, open system architecture |
| Fully customizable web pages, business processes and
work flows |
| Follows dynamic object model |
| Integrate with any database servers and ERP systems |
|
